Comparison of Smartphone Technology using AHP, ELECTRE, and PROMETHEE Methods

Abstract

The progress of smartphone technology is now very rapid, supported by many renewable features, even many users are competing to get the latest products without regard to the costs that have been incurred. The problem that arises is that it is increasingly difficult to select technology-based products with many criteria. The purpose of writing this paper is to provide the best solution for selecting technology-based products with multi-criteria to suit user needs by taking into account the costs incurred effectively and the use of contradictory multi-criteria applications. The presence of technology products always has many criteria that make it more difficult for users to choose products as the right choice according to their needs, thus the right method is needed as a solution to obtain technology-based products such as smartphones. The Analytic Hierarchy Process (AHP) method is used for the evaluation and selection process. This AHP method will collaborate with the ELECTRE and PROMETHEE methods as a comparison solution for smartphone product selection. The resulting comparison will be an applied model for smartphone selection that produces the best decision-making support according to user needs. The results of the collaborative implementation process of the ELECTRE and PROMETHEE methods provide a decision on the rating system. The collaborative application of the AHP method to the ELECTRE and PROMETHEE methods provides optimal decision support for the selection process, so that this can be used as a comparison material in making decisions regarding the selection of smartphones as technology-based products.