Abstract
BackgroundInterpersonal and communication skills (ICS) are important core competencies in medical education and certification. In this study, we identified self- and simulated patient (SP)-reported ratings of US first-year medical students’ ICS and the influence of age and gender on performance appraisal during the Objective-Structured Clinical Examination (OSCE).MethodsOSCE participants, including 172 first-year medical students and 15 SPs were asked to evaluate the students’ ICS using the American Board of Internal Medicine–Patient-Satisfaction Questionnaire (ABIM–PSQ), electronically and via paper, respectively. Self- and SP-reported ratings of students’ ICS were presented as the median on a 5-point Likert-scale and as three categories defined as “good,” “very good,” and “inadequate.”ResultsSPs assessed all 172 students in the OSCE, while 43.6% of students assessed their own performance. The majority of students and SPs evaluated the students’ ICS as very good. 23.3% of SPs and 5.3% of students rated the medical students’ ability to encourage patient question-asking and answer questions as inadequate (P < 0.002). Neither age nor gender influenced the medical students’ self-assessment of ICS. Female SPs assigned lower scores to students in regard to respecting patients and encouraging patient question-asking and answering. Older SPs was more likely to assign lower scores on all survey questions.ConclusionsIn the present study, self- and SP-reported ratings of first-year medical students’ ICS were mainly “very good” with no influence of students’ age or gender. Older age and female gender among the SPs were associated with a reduction in SP-reported ratings of students’ ICS.
Highlights
Interpersonal and communication skills (ICS) are important core competencies in medical education and certification
We assumed that ABIM-PSQ that was designed to survey actual patients could provide valuable information regarding ICS of medical students to explore the direction for improvement prior to clinical exposure
The survey protocol was approved as exempt from full review by the Rutgers Health Sciences Institutional Review Board because the investigation is based on the anonymous responses from the first-year medical students and simulated patient (SP) who participated in the Objective-Structured Clinical Examination (OSCE) (Protocol #2018002140)
Summary
Interpersonal and communication skills (ICS) are important core competencies in medical education and certification. We identified self- and simulated patient (SP)-reported ratings of US first-year medical students’ ICS and the influence of age and gender on performance appraisal during the Objective-Structured Clinical Examination (OSCE). The demonstration of effective interpersonal and communication skills (ICS) is one of the core competencies in both pre-and post-graduate medical education, [1] as well as physician certification [2]. One study that compared medical students’ selfreported and SP- and observer-assigned OSCE checklist rating during an OSCE demonstrated that students scored their communication skills lower compared to observers or SPs in 2 out of 12 categories [13]. This research is the first that uses the ABIMPSQ to identify and analyze SP-given ratings of first-year medical students’ ICS and self-assessed by students who participated in OSCE
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