Comparison of Patient Satisfaction with Single Patient Rooms Versus Shared Patient Rooms

Abstract

Objectives: According to the current evidence, the effectiveness of using single patient rooms heavily depends on the cultural characteristics of each country, yet to this date no independent study has been conducted on this issue in Iran. Therefore, in the present study, factors affecting the satisfaction of individuals with single patient rooms versus shared patient rooms was investigated in hospitals of Iran. Methods: In this cross-sectional analytical study, which was conducted during year 2017, the satisfaction of 132 patients admitted in single patient and shared patient rooms was investigated. The subjects of this study were randomly selected from patients admitted to two different hospitals in the city of Tehran. The data were collected using a two-part questionnaire. All the obtained data were analyzed by Student T-test, using SPSS version 17. The significance level was 0.05. Results: The mean total satisfaction scores were 75.1 ± 7.83 and 56.19 ± 10.16 in single type and shared type accommodation, respectively. The difference seen in total satisfaction score was statistically significant. Conclusions: Single occupancy is an independent factor that can increase the level of patient satisfaction. The most important advantages of single patient rooms are improved quality of sleep, preserving patients’ privacy and autonomy in order to achieve greater control over their environment, and better communication with staff and healthcare workers. These results can help health system policy makers improve their services.