Comparing the motivations of Spanish and Finnish computer personnel with those of the United States

Abstract

A survey of perceptions of IS personnel – managers, technical specialists and programmer/analysts – was conducted by the Association for Technical Information in Spain, using the JDS/DP, a modification of the job diagnostic survey instrument. Data were collected on fifteen job variables, related to four motivation aspects: job components, satisfaction levels, need for growth/achievement and goal participation/feedback. The results were compared with those of a similar survey for the same job types in Finland. Results were also compared with the norms developed for computer personnel in the USA. The survey revealed that personnel attracted to the computer field have a high need for growth and a low need for social interaction. It also revealed that the work itself was ranked highest among eleven motivating factors. For both Spain and Finland, the technical specialist job had a mis-match between the job's motivating potential and the employee's need for growth, compared with similar personnel in the USA. By examining the core job dimensions, managers can redesign the job to produce a match between these two major components of motivation.