Abstract

An Electronic Health Record (EHR) system is a computerised medical information system that collects, displays, and stores a patient’s information. It is an evidence base that addresses issues associated with patients’ paper records. Implementing such a system will have a high positive impact on healthcare quality and healthcare services. For example, an EHR is an electronic record that sequentially stores any resident’s health data from nearly the first month of gestation until death, and can bring those records anytime and to any authorised physician. The objectives of this study are to investigate the present status of EHR implementations around the world, and to identify best practice solutions. Additionally, the study focuses on how to adopt best practices in Australia. The methodology of this paper involved an academic research consisting of 250 articles and over 100 websites. All of the information in this paper was obtained through a search strategy—using PubMed, Google Scholar, and Google—of the best practices applied in many countries, including the US, Canada, and several nations in Western Europe. With 30 references used that provided the recommendations to adopt the best practice solutions for Australian My Health Record system while implementation. This paper has further exposed the problems with EHR systems as implemented worldwide. The recommendations can be summarised as follows: improve the overall awareness of the stakeholders, conduct training sessions for stakeholders on My Health Record system, reward physicians for using the system, achieve ongoing technical and systems security integrity and compliance, implement a response plan in the event of a breach of the EHR system, and implement a simple graphical user interface to facilitate access to stakeholders. Further results as recommendations are provided in the results section. The research concluded that by adopting these best practice solutions, Australia will be able to achieve a stable healthcare system, which will ensure a higher level of healthcare quality to patients and healthcare alike. This paper will give stakeholders a clear vision to determine the original cause that hinders satisfying results while implementing My Health Record system in Australia.

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