Comparative usability of manual defibrillators – A human factors study

Abstract

BackgroundA manual defibrillator represents key equipment for resuscitation of cardiac arrest scenario. Improper or slow operation of a defibrillator may adversely affect acute care. A self-explanatory interface facilitates handling and decreases the risk of operating errors. Therefore, we evaluated the usability of four commercially available defibrillators. Methods31 medical students executed 15 consecutive tasks on each defibrillator (Physio-Control Lifepak 20e, Schiller Defigard Touch 7, Corpuls 3 and Zoll X-Series). The operators’ gaze was measured via eye-tracking and frequencies of required assistances and task completion times were recorded. Additionally, subjective perception of usability was assessed by a standardized questionnaire. ResultsLeast assistances (16) were required when operating the Lifepak 20e and most (63) when operating the X-Series. Cumulative task completion times were shortest in the Lifepak 20e (124 ± 31 s), followed by the Corpuls 3 (220 ± 69 s), the Defigard Touch 7 (225 ± 81 s) and the X-Series (289 ± 85 s; p < 0.001). Completion times of specific tasks differed considerably between the devices. Eye-tracking revealed associated interface issues that impeded the operators’ performance. Overall standardized usability was rated best for the Lifepak 20e (81 ± 15) and worst for the X-Series (44 ± 20). ConclusionsThe usability of defibrillators differs considerably and task specifically between devices. Interface issues of tasks impaired the operators’ efficiency specifically. The perceived usability and the perceived stress-level after operating the devices corresponded with objective measures of usability. Eliminating specific usability issues may improve the operator’s performance and, as a consequence patient outcome.