Abstract
Job satisfaction is widely seen as a significant factor in an organisation’s efficiency. In healthcare, job satisfaction is very important because it helps to develop a clinic’s human resource potential, and thus to influence the quality of the medical services provided. The aim of this study is to compare physicians’ job satisfaction levels in public, private, and departmental healthcare organisations. Respondents were asked to evaluate their overall attitude towards their work and their levels of satisfaction with factors such as salary, working conditions, and team atmosphere. The results of the study showed that the physicians with the highest job satisfaction levels are in the private sector (67%), whereas physicians in the departmental and the public sectors have much lower job satisfaction levels (9% and 11%, respectively). In terms of salary, physicians who work in public clinics have lower levels of satisfaction (11%) than physicians who work in other types of clinics. Most of the physicians surveyed appear to be content with the team atmosphere in their workplace, with around 70% of respondents in all organisation types indicating that they are satisfied with this aspect of their work. Logistic regression analysis showed that the motivating factor which most influences the satisfaction levels of healthcare workers in public clinics is their working conditions, whereas the factor that most influences the satisfaction levels of physicians in the private sector is their salary. Meanwhile, the factors that most influence the satisfaction levels of physicians in departmental organisations are both their working conditions and their salary.
Highlights
The success of every healthcare organisation depends on various factors
Shkolnikova et al The findings further revealed that the longer physicians had worked in a particular organisation, the more likely they were to report being satisfied with their job (Figure 1)
The results further showed that 46.1% of the physicians at public hospitals reported being more satisfied than not—a figure that is 4% lower than the share found among physicians at departmental organisations
Summary
The main reasons for studying these factors are to increase the efficiency of an organisation and to ensure that the organisation’s employees reach their full potential. One of these factors is physicians’ and nurses’ job satisfaction (JS). Survey results in various countries show that healthcare workers’ JS levels depend on many factors. A survey conducted in a public clinic in Serbia showed that JS grows with physicians’ levels of education [12]. A survey conducted in two regional public hospitals in Saint Petersburg and Astrakhanskaya oblast found that more than two-thirds of physicians (67.7%) are not content with their job [13]. The most motivating factor cited by the physicians surveyed was the opportunity to help other people
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