Abstract

Acquiring a vehicle or financing its purchase is often considered a luxury, particularly for middle-class households. In addition to their primary concern, consumers prioritize distinguishing elements such as vehicle type, size, capacity, engine power, fuel efficiency, safety features, and life-cycle costs. Furthermore, the choice of vehicle has multiple factors and is contingent upon the financial prosperity of the household, allowing for precise expression. The decision-making process is complex and entails selecting the most appropriate alternatives. This study proposes a novel fuzzy technique for order of preference by similarity to the ideal solution (FTOPSIS) method to solve vehicle selection multi-criteria decision-making (MCDM) problems. Decision-makers express their opinions on each alternative and criterion in linguistic terms, in terms of generalized interval type-2 trapezoidal fuzzy numbers (GIT2TrFNs). The FTOPSIS process involved utilizing the defuzzification of GIT2TrFNs to acquire the normalization matrix. Finally, the proposed approach prioritizes the options and chooses the best vehicle when faced with conflicting criteria, as illustrated through a numerical illustration.

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