Abstract

Bank Mandiri won the best Financial Services Super App at the CNBC Indonesia Awards 2021 during the covid 19 pandemic. This study is to determine whether there are differences in bank performance before and after the covid pandemic. The methodology used is the Wilcoxon difference test because the data are not normally distributed. The results of statistical analysis state that there is no difference in bank performance or health at Bank Mandiri between before and after the COVID-19 pandemic.

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