Abstract

Background: Large financial companies are perpetually creating and updating customer scoring techniques. From a risk management view, this research for the predictive accuracy of probability is of vital importance than the traditional binary result of classification, i.e., non-credible and credible customers. The customer's default payment in Taiwan is explored for the case study. Objective: The aim is to audit the comparison between the predictive accuracy of the probability of default with various techniques of statistics and machine learning. Method: In this paper, nine predictive models are compared from which the results of the six models are taken into consideration. Deep learning-based H2O, XGBoost, logistic regression, gradient boosting, naïve Bayes, logit model, and probit regression comparative analysis is performed. The software tools such as R and SAS (university edition) is employed for machine learning and statistical model evaluation. Results: Through the experimental study, we demonstrate that XGBoost performs better than other AI and ML algorithms. Conclusion: Machine learning approach such as XGBoost effectively used for credit scoring, among other data mining and statistical approaches.

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