Comparative analysis among doctors working in private and government hospitals in identifying and prioritizing essential stress factors during COVID-19- an AHP-TOPSIS approach

Abstract

The spread of COVID-19 across the world, triggered multiple stresses among doctors working tirelessly round the clock to attend sick patients. Doctors had to cope with new environment thereby developing anxiety and fear. The current paper identifies and explores the stress intensity developed among doctors with the aid of multi-criteria decision analysis in doctors working in private and government hospitals of India during COVID-19. After identification of numerous stresses through questionnaire, weights are assigned to common most stress factors by employing AHP method. Furthermore, comparative analysis and prioritization of stress factors is performed with the aid of TOPSIS. The current combined system is a quantitative analysis furnished to establish the feasibility of the methods in weighing and MCDM in stress assessment. This study identifies and predicts the foremost stress factor which needs to be addressed by hospital management to keep doctors with a stable and fresh mindset. This research further establishes a proper MCDM technique which need to be applied in all hospital to regulate and distribute doctors work load without overloading them. Psychological stress is the foremost type of stress reported by multiple doctors. Results showed that lack of balance among personal and professional life followed by lack of communication is highly related problem in doctors in such adverse events.