Comparação dos modelos de trabalho na atenção primária em saúde por meio da análise de indicadores de desempenho

Abstract

This study aims to compare two working models in health care developed in Primary Health Care (PHC), through the evaluation of the results of performance indicators postulated by the Previne Brasil Program to compare the performance of two PHC units in Ribeirão Preto-SP – Brazil, with similar enrolled populations: the first with a conventional work model (Family Health Strategy – ESF), called Unit A, and the second, with a “parametrized” composition (Primary Care Team – EAB), called Unit B. The data were obtained through the Hygia system, e-Gestor AB and statistical data from B.I. (Business Intelligence), between January and December 2021. Unit A achieved a Final Synthetic Indicator (ISF), represented by the average of the Weighted Scores of the Indicators of each unit, equivalent to the value of 6 for the year 2021, while the Unit B recorded an ISF of 3.4 over the same period, verifying that the Family Health Strategy (ESF) model demonstrated superior performance to the parameterized Primary Care Team (EAB), with a percentage discrepancy of 76.47%. According to the indicators of the Previne Brasil Program for the year 2021, the performance in managing the work process of the assistance model called conventional ESF was greater than that of the model called parameterized EAB, with a difference of more than 75%