Company performance measurement systems: History and prospects

Abstract

Subject. The article considers the most well-known Performance Measurement Systems, i.e. Strategic Measurement Analysis and Reporting Technique (SMART), Balanced Scorecard System (BSC), Integrated Dynamic Performance Measurement System (IDPMS), Performance Prism System (PPS), Dynamic Multi-Dimensional Performance Model (DMP). Objectives. We focus on identifying the specifics of the analyzed systems and determining the direction of their development. Methods. The study employs general scientific methods. The specifics of efficiency measurement systems are described and compared by a single set of parameters (the composition of stakeholders, whose interests are taken into account, practical applicability, dynamic adaptability, the presence of links between strategy and technological operations, innovation, etc.). Results. We analyzed the said efficiency measurement systems, described their strengths and aspects that need to be developed in further research. The findings can be used to create a system to measure the performance of Russian manufacturing and trading companies that produce goods for individual consumers. Conclusions. The systems like SMART, BSC, IDPMS, PPS and DMP are significant developments that help companies achieve their goals. These systems are universal. They serve as a methodological framework for creating a particular system for measuring a company's performance, taking into account its industry-specific requirements. These systems enable to solve some economic and management problems, but do not allow, for example, to determine the optimal business model of the company. It is appropriate to develop efficiency measurement systems by incorporating the value-based management principles.