Abstract
Building on the rising interest in online crowdsourcing platforms, and the ever-rising concerns over mental health issues worldwide; in this paper, we propose a novel citizen-oriented web-based Collective Intelligence (CI) platform called 'CommunityCare'. The platform is meant to be focused on end-users' communities and aims to empower its users by allowing them to work collectively when helping those suffering from mental health issues such as depression, anxiety, and stress. Through our work, we attempt to make two distinct contributions: first, we elucidate an abstract yet novel CI platform for mental health, that could enable citizen volunteers and medical practitioners to work together to help those suffering from psychological/behavioural issues; and second, we evaluate our previously proposed 'generic' CI framework by utilizing the said platform as a use case for the same. We describe the 'CommunityCare' platform through the four primary components of CI systems, namely: staffing, processes, goals and motivation.
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