Abstract

The project reported here investigated, by means of structured interviews, the information needs, information-gathering strategies and information use of ten urban and nine rural community groups with varied concerns. The results revealed a wide variety of information needs, and variability of strategies and sources used. Accuracy and reliability were identified by all groups as primary criteria for source selection. Little difference in regard to need and strategies between urban and rural groups was recorded. Most rural groups believed themselves disadvantaged in regard to information access. The results revealed reliance on local public library resources and the importance of library staff for service provision. The implications of the findings for local library provision are discussed.This is a refereed article

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