Abstract
Pragmatist inquiry involves a group of inquirers who face a break in their experience and pursue existential motives. They must continuously build reciprocal intelligibility. The felicitous outcome requires reciprocal trust, transforming the group of inquirers into a temporary community. The community dimension of inquiry is illustrated through a case study: the implementation of an integrated management information system in an electricity company. It identifies the roles of two types of communities: communities of practice, characterized by common practice, and communities of inquiry, characterized by the diversity of practices but an agreed general concern. The concept of community of inquiry was initially sketched by classic pragmatist authors and later developed by organization scholars, particularly in the field of public management. It is related to Follett’s view of “group organization” as the basis of democratic life and Latour’s concept of “matter of concern.”
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