Community and Correctional Relations Management: Building Trust and Social Security

Abstract

This study aims to analyse the effectiveness of relationship management strategies and practices between Teluk Penyu Beach community and Nusakambangan correctional institution in building trust and reducing social stigma against inmates. The methods used in this study include literature studies and field surveys. Literature studies were conducted to review relevant literature, while in-depth surveys and interviews were used to obtain empirical data from the surrounding community, correctional staff, and former inmates. The results of the study show that the geographical proximity between Teluk Penyu Beach and Nusakambangan requires strategic relationship management. The measures taken, such as managing public perception, improving communication, developing empowerment programs, and operational transparency, have proven effective in reducing social stigma. Stigma analysis graphs reveal that the "Passing and Covering" strategy is most dominant used to manage stigma, while "Discrediting" and "Spoiled Identity" remain significant but less dominant. This study concludes that a holistic and tolerant approach to relationship management between correctional institutions and communities plays an important role in creating harmonious relationships and supporting the social reintegration of ex-convicts.