Communities of practice in tourism SMES of the department of Caldas – Colombia

Abstract

Within the framework of knowledge management, it is necessary to develop intellectual capital, for which variables such as communities of practice must be considered, given their importance for the development of organizations. The research results presented in this article are intended to establish the state of development of communities of practice related to intellectual capital in SMEs in the tourism sector of the Department of Caldas, Colombia, for which it was used a descriptive and correlational analysis with an evaluation model adapted to specific communities, it was possible to evaluate 87% of the SMEs. The main findings show the consolidation of communities of practice of SMEs operators in the tourism sector in the department of Caldas, and highlight the leadership and teamwork of these.