Abstract
Man is a social being who craves for communities to share experiences, gain knowledge and solve problems. Modern-day problems are complex and necessitate teamwork, collaboration and collective brainstorming. Though people engage in face-to-face meetings and discussions, the paucity of time and geographical distances make coordination among them difficult. Revolutions in information technology and related interventions have solved these issues to a large extent and have drastically changed the way people communicate and interact with each other. Web 2.0 technologies are a new force to reckon with in this digital era and its followers are multiplying worldwide exponentially. With their acceptability, accessibility, convenience and low cost, they have become routine to the digital natives (Prensky, 2001; Kirschner and Karpinski, 2010; Amin et al., 2018). The purpose of this paper is to determine how the online communities of practice (COPs) using Web 2.0 technologies affected the performance of its members in an educational institution.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Public Sector Performance Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
