Communicative or strategic action – an examination of fundamental issues in the theory of communicative action

Abstract

The study focuses on two types of social action – communicative and strategic – and examines whether they have different effects on the competence to act. Competence is understood here as a feeling of being able to handle a situation, which includes the participants’ interpretation of the situation at hand, ‘concealing of their action’ and the intention to perform the act. Communicative action is a consensus–oriented process built upon the parties’ mutual definitions of how to reach a goal. Strategic action is a way to more directly reach a goal where influencing and manipulating the other can take place. This thesis was investigated by means of an experimental study. The results indicate that communicative action seems to be connected with openness to diversity and individual experiences. It was also shown how the subtle expression of unaccepted power can disturb feelings of being capable and disturb the balance between one’s self–respect and the other person’s authority. This disturbance is caused not only by the content of the dialogue but also by the manner in which the encounter takes place. The results give partial confirmation to the thesis underlying the theory of communicative action.