Communicative and organizational interaction as a tool of social intelligence

Abstract

An analysis of theoretical and experimental approaches in psychological science shows that social intelligence is a concept that does not have a single, unambiguous interpretation. A variety of approaches to the definition of social intelligence demonstrates the ambiguity of its structure. The problem of social intelligence and increasing the level of its development is of particular relevance as a professionally essential quality for professions of the “man-man” type. Social intelligence is the ability of a person to correctly understand his behavior and the behavior of other people in society. This ability is necessary for a person for effective interpersonal interaction and successful social adaptation. Social intelligence implements cognitive processes associated with the display of a person as a partner in communication and activity. The paper provides a theoretical overview of the key concepts (“social intelligence”, “communicative skills of the individual” and “organizational skills of the individual”), and the main approaches and directions for studying these concepts are given. The article also contains a brief description of the results of an empirical study of the considered psychological phenomena among students of the Kazakh diaspora. The results of an empirical study, the primary data of respondents’ psych diagnostics, and the results of statistical data processing are published. Conclusions based on the results obtained are presented.