Communication skills in ICU and adult hospitalisation unit nursing staff

Abstract

ObjectivesIn this study researchers are trying to analyse the personality factors related to social skills in nurses who work in: intensive care units, ICU, and hospitalisation units. Both groups are from the Madrid Health Service (SERMAS). MethodThe present investigation has been developed as a descriptive transversal study, where personality factors in ICU nurses (n=29) and those from hospitalisation units (n=40) were compared. The 16PF-5 questionnaire was employed to measure the personality factors associated with communication skills. ResultsThe comparison of the personality factors associated to social skills, communication, in both groups, show us that nurses from ICU obtain in social receptivity: 5.6 (A+), 5.2 (C−), 6.2 (O+), 5.1 (H−), 5.3 (Q1−), and emotional control: 6.1 (B+), 5.9 (N+). Meanwhile the data does not adjust to the expected to emotional and social expressiveness, emotional receptivity and social control, there are not evidence. ConclusionsThe personality factors associated to communication skills in ICU nurses are below those of hospitalisation unit nurses. The present results suggest the necessity to develop training actions, focusing on nurses from intensive care units to improve their communication social skills.