Communication in geology: a personal perspective and lessons from volcanic, mining, exploration, geotechnical, police and geoforensic investigations

Abstract

Abstract Geologists are frequently required to convey the results, advice and recommendations from geological investigations to a variety of end users. Often, it is the communication of the information that is the most challenging and can be more difficult than the investigation itself. Most of these investigations use highly sophisticated scientific techniques and geological terminology. When combined with cultural and language barriers, and social, political, religious or economic constraints, this makes it difficult to convey the correct message, and for the recipient to understand the implications of the geological information. The failure to effectively and accurately communicate this message may reduce the usefulness of the information being provided. Communication must be considered part of a geological investigation because if the correct message is not conveyed properly, or is misunderstood, the consequences can be catastrophic. Communication is an ability that professional geologists must have to interact successfully with colleagues, other professionals and the public. It is a skill learnt by training and experience. Spoken communication relies on interpersonal skills and the ability to convey information effectively, confidently and consistently. This paper provides case studies and draws upon the experiences of the author.