Commitment to Mediate the Influence of Interpersonal Skills and Competence on Employee Performance

Abstract

The purpose of this study was to determine the effect of: (1) Interpersonal Skills on Employee Performance, (2) Competence on Employee Performance, (3) Commitment to Mediate Interpersonal Skills on Employee Performance, and (4) Commitment to Mediate Competency on Employee Performance and used saturated samples. The population of respondents in this study were non-PNS permanent education staff at the Directorate of Logistics, Security, Order and Environment, Airlangga University. The number of respondents used was 57 permanent non-PNS education staff. Primary data collection was carried out using a question instrument which was distributed to respondents. The data analysis technique in this study uses Partial Least Square (PLS) The results of the study concluded that: (1) Interpersonal Skills have a significant effect on Employee Performance, (2) Competence has a significant effect on Employee Performance, (3) Commitment to Mediate on Interpersonal Skills has a non- significant effect on Employee Performance, and (4) Commitment to Mediate on Competence has a non-significant effect on Employee Performance.