Abstract
Custom business applications are very necessary for the growth in enterprises and for competitive survival. And also we know that these applications require building, deploying and maintaining the IT resources and guidance. Automating the process provide a easy way to accomplish the entire application within less time by reducing the man power and also state the issues in an application easily. The objective of this paper is to provide an automated approach in a facile way for the academia to put forward their respective aspects of the university maintenance using ServiceNow platform.
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