Collective well-being in oceanic esports

Abstract

Despite the focus on well-being in transformative service research, limited research examines the well-being of actors beyond consumers and service entities. This study examines collective well-being using in-depth semi-structured interviews with four crucial roles (i.e., players, tournament/league organisers, team owners/managers, and casters) in the Oceanic Dota 2 esports scene. The findings show that there is a relationship and between individual and collective well-being. Ultimately this suggest that the enhancement and destruction of actors’ well-being is linked with the viability of the ecosystem within which the actors are situated.