Abstract
Significant efforts have been allocated over the last thirty years towards the conceptualization and assessment of the Emotional Intelligence (EI) construct. However, there is limited work on examining the EI construct in a group level. Collective Emotional Intelligence (CEI) is introduced as the ability of a group to promote awareness and regulation of members’ and group’s emotions, improving their capacity to collaborate effectively and avoid or easily resolve conflicts. High CEI levels in a group positively affect the group’s performance. In this article, we provide a definition of collective EI constructs, based on the extension of the open-access EmoSocio EI model. EmoSocio is selected as a basis since it regards an EI model, enriched with sociometric indexes at an individual and group level. A set of new constructs are included in the model for representing abilities for emotions’ management in a group level along with indicators for revealing the group dynamics. EmoSociograms is also presented as an open-source psychometric tool to dynamically manage and assess the social and emotional competences of individuals and groups. Evaluation results regarding the validity and the reliability of the extended EmoSocio model are made available, based on the assessment of CEI constructs in in-person and online groups, formed under an educational and working context, as well as an online discussion forum.
Highlights
D URING the last decades, existing work for the modeling and assessment of Emotional Intelligence (EI) constructs has been centered towards the assessment of EI competencies at individual level
EMOSOCIO EMOTIONAL INTELLIGENCE MODEL we present the main constructs of the revised version of the EmoSocio EI model [1]
The work presented in this manuscript combines a theoretical foundation for the construct of Collective Emotional Intelligence (CEI) based on the revision of the EmoSocio EI model with the development of an open-source tool (EmoSociograms) to assess both social and emotional competencies of individuals and groups
Summary
D URING the last decades, existing work for the modeling and assessment of Emotional Intelligence (EI) constructs has been centered towards the assessment of EI competencies at individual level. Various intrapersonal and interpersonal competencies have been considered, while a set of EI models and relevant measures have been released [1]. By taking advantage of these foundations, recent studies consider the importance of developing EI competencies at group level, reinforcing EI as a contributing factor to successful organizational behavior. Groups are seen as social systems where group emotionality is considered as an emergent group-level property [2]. Group emotionality can be applied in groups where interaction among members can be in-person, digital or hybrid. Emotional awareness, emotional expression and capacity for emotional regulation are considered vital competencies within a group for managing conflicts and promoting collaboration and fruitful interaction among the members
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