Abstract
Gaze convergence of multiuser eye movements during simultaneous collaborative use of a shared system interface has been proposed as an important albeit sparsely explored construct in human-computer interaction literature. Here, we propose a novel index for measuring the gaze convergence of user dyads and address its validity through two consecutive eye-tracking studies. Eye-tracking data of user dyads were synchronously recorded while they simultaneously performed tasks on shared system interfaces. Results indicate the validity of the proposed gaze convergence index for measuring the gaze convergence of dyads. Moreover, as expected, our gaze convergence index was positively associated with dyad task performance and negatively associated with dyad cognitive load. These results suggest the utility of (theoretical or practical) applications such as synchronized gaze convergence displays in diverse settings. Further research perspectives, particularly into the construct’s nomological network, are warranted.
Highlights
User gaze during interactions with information technologies (IT) has been the object of increasing interest in management research
gaze convergence (GC) index andwere investigate its hypothesized conducted two consecutive experimental studies, which approved by the ethicalassociations, committee ofwe our institution, consecutive studies, which were approved by the ethical committee of our thetwo
This paper investigates factors related to eye movements of IT user dyads during simultaneous collaboration on a shared system interface
Summary
User gaze during interactions with information technologies (IT) has been the object of increasing interest in management research. Multiple research works in the field of human computer interaction (HCI) have investigated user’s eye movements during system use (e.g., Cyr et al [1]; Belenky et al [2] ). In this regard, constructs related to IT user’s gaze have been related with different information system (IS) -related constructs, including interest, attention, cognitive load, and confusion [3,4,5,6]. The true role of users’ gaze in this context of IT collaborative use is not well understood
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