Abstract
In an increasingly digital world, warehouses need to implement automation in order to reach optimal productivity and customer demand. Customer behaviour changes resulting from the COVID-19 pandemic have only heightened the need for automation, bringing record-breaking, peak-level demands to fulfilment operators at various points throughout 2020. This paper discusses the many benefits of implementing wall-to-wall fulfilment automation, including collaborative mobile robots, into warehouse operations. Most commonly users see greater efficiency, flexibility and workplace morale. The paper also explores a use case of how global security and aerospace company Lockheed Martin greatly improved efficiency in its warehouse and solved major material handling challenges by adding collaborative mobile robots into its fulfilment centre.
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