Abstract
The communication efficiency among participants is an important key to successful software documentation because its failure leads to document quality degradation incurred by increasing document’s inconsistencies, loss, and ambiguities. The existing documentation systems do not support efficient interaction and communication during software documentation activities. In order to solve this problem, this paper presents a collaborative documentation process (CDP) model for supporting efficient interaction and information sharing among participants, and proposes a collaborative documentation management system (CDMS) based on the model. The CDMS is an easy-o-use documentation supporting tool which supports automatic messages sending depending on documents states and events. The advantage is that it greatly improves document consistencies, and reduces the time and cost spent in documentation activities.
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