Abstract

Three-dimensional virtual worlds have been growing fast in number of users, and are used for the most diverse purposes. In collaboration, they are used with good results due to features such as immersion, interaction capabilities, use of avatar embodiment, and physical space. In the particular cases

Highlights

  • The immersive environment, as well as other features of 3DVW, is responsible for a sensation felt by users, known as Presence, which occurs when they experience the virtual world without acknowledgment of the mediation of the technology [14]

  • In the case of the field of vision, techniques of manipulation and navigation capabilities improve interaction, as well as the immersive environment created by 3DVW, and facilitate cooperative tasks [19]. These facts clearly show a relationship between collaboration and Presence since communication, awareness, interaction and cooperation are directly related to collaboration

  • We propose the following set of propositions related to nonverbal communication and the impact it may have on collaboration, based on expectations from previous research on virtual worlds [15]: P1 The aesthetics of the avatar influence the perception by others of the role of the avatar’s user and/or his attitude

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Summary

Introduction

Three-dimensional virtual worlds (3DVW) have been used for collaboration in several areas such as education, training, and distance learning [1,2,3,4,5], decision making and planning [6,7,8], project management [3;7], and information systems [3;9]. 3DVW possess features that promote interaction and an immersive environment making them suitable for collaboration [3;9], with the most diverse objectives such as work, social interaction or gaming, are found in World of Warcraft and Second Life [10,11,12,13]. In the case of the field of vision, techniques of manipulation and navigation capabilities improve interaction, as well as the immersive environment created by 3DVW, and facilitate cooperative tasks [19] These facts clearly show a relationship between collaboration and Presence since communication, awareness, interaction and cooperation are directly related to collaboration. We present a research instrument that enables data collection on how nonverbal communication in 3DVW influences collaboration, contributing to improve the theoretical framework of CSCW in its ability to classify 3DVW. This proposal establishes the first two steps of the case study methodology according to Yin [31], as part of the case study protocol These steps are Research Design (1) and Preparation for Evidence Collection (2).

Methodology overview
Methods
Research design
Preparation for Evidence Collection
Protocol for the case study
Pilot case
Case studies
First Case
Second Case
Conclusion
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