Abstract

The paper sets forth scientific foundations and organizational-technical environment offered by ISO 9000 standards that are oriented to product quality management and, thus, product quality planning. The authors describe the results of coal product quality planning with using the QFD methodology, present a model of coal quality control through the coal product life cycle and mining technologies. It is proposed to evaluate the quality management efficiency by the coefficient of concordance between the product quality and consumer’s demands.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call