Coaching for Monitoring Education Quality and Quality Assurance of Modular Education Program Based on Public-Private Partnership

Abstract

A new stage in the development of quality management theory was the transition to knowledge management. Coaching is considered an important instrument of influence on the performance of individuals and the organization as a whole in terms of knowledge management. Modern management in the coaching style gives priority to look at employees as the main resource of the organization. The paper presents the analysis of the literature devoted to coaching development in Russia. The study was conducted based on the dualism of coaching, considered as an activity and as training. The paper focuses on coaching for monitoring the quality of education and education quality assurance of the modular education program implemented through public-private partnership, which also becomes the subject of coaching. The first part of the study was conducted using content analysis helping to identify and organize all mentions of coaching. The second part of the study was aimed at clarifying the role of the coach/organization. The paper identifies the major problems encountered in the coaching practice. The study covers two issues: (1) comparison of different approaches to the understanding of coaching, justification of the use of concept of “coaching” as a theoretical construct; (2) clarification of the role and purpose of “coach” in relation to the problematic field: expertise, accreditation, supervision, outsourcing and quality control. The article describes the experience of the Transbaikal State University in cooperation with coaching organizations and shows the specifics of public-private partnership regulation on the following levels: state, society, company, employer and high school.