Abstract

Nonprofit centers are organized to house individual nonprofits “under one roof” to enhance their efficiency and effectiveness and to offer shared services to diminish administrative load. This post-occupancy tenant satisfaction survey of three such US centers represents the first empirical analysis of such organizations. We find that nonprofit tenants (N = 118) initially co-located due to the leasing price and the new physical environment (free parking and safety). Nearly all nonprofit tenants wished to remain at their nonprofit centers, largely for the same reasons that brought them there. The article then discusses strategies to achieve the high response rates attained in this study. It concludes with some implications for nonprofit centers, communities, and nonprofit staff—now and in the future, including lower occupancy costs and enhanced quality of nonprofits’ workspace.

Highlights

  • DURING RECENT YEARS, charitable foundations and government in the United States and Canada have encouraged the adoption of various organizational structures to increase nonprofits’ effectiveness and efficiency

  • Description of the Three Multi-tenant Nonprofit Centers Studied. This study examines these questions through analyses of survey data from 118 nonprofit tenant organizations located at three multi-tenant nonprofit centers in different regions of the United States

  • Data for the current study were collected primarily via self-administered surveys that were to the executive director of each tenant organization during 2000–2001. (It was not possible to survey the other staff due to limited resources.) The executive directors were initially alerted by mail about participating in a study of attitudes and perceptions regarding their nonprofit center

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Summary

Introduction

DURING RECENT YEARS, charitable foundations and government in the United States and Canada have encouraged the adoption of various organizational structures to increase nonprofits’ effectiveness and efficiency. One other growing organizational structure that has not been researched systematically is co-locations, namely—co-located, multi-tenant nonprofit centers. These centers all contain separate, independent organizations gathered under one roof. 78 VINOKUR KAPLAN, MCBEATH organizations are co-located in close proximity to one another with some measure of shared space or services (See Vinokur-Kaplan, 2001). They are co-located within a single building, but they may be a small campus of coordinated buildings

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