Abstract

Collective emotional behavior of users is frequently observed on various Web portals; however, its complexity and the role of emotions in the acting mechanisms are still not thoroughly understood. In this work, using the empirical data and agent-based modeling, a parallel analysis is performed of two archetypal systems—Blogs and Internet-Relayed-Chats—both of which maintain self-organized dynamics but not the same communication rules and time scales. The emphasis is on quantifying the collective emotions by means of fractal analysis of the underlying processes as well as topology of social networks, which arise and co-evolve in these stochastic processes. The results reveal that two distinct mechanisms, which are based on different use of emotions (an emotion is characterized by two components, arousal and valence), are intrinsically associated with two classes of emergent social graphs. Their hallmarks are the evolution of communities in accordance with the excess of the negative emotions on popular Blogs, on one side, and smooth spreading of the Bot’s emotional impact over the entire hierarchical network of chats, on the other. Another emphasis of this work is on the understanding of nonextensivity of the emotion dynamics; it was found that, in its own way, each mechanism leads to a reduced phase space of the emotion components when the collective dynamics takes place. That a non-additive entropy describes emotion dynamics, is further confirmed by computing the q-generalized Kolmogorov-Sinai entropy rate in the empirical data of chats as well as in the simulations of interacting emotional agents and Bots.

Highlights

  • The principle of maximum entropy is originally introduced as a fundamental concept that relates the equilibrium state of a thermodynamical system with the number of its microstates

  • Investigation of the dynamic trajectories of users and agents in the phase space of two emotion variables, exhibits nonextensive dynamics of emotions and non-additive entropy in these systems; a detailed study is given for the dynamics of chats, both in the empirical data and in the data simulated by the agent-based model with emotional Bots

  • Modern research approaches on quantitative analyses of online communications data have exposed two major features of social dynamics: (a) online social phenomena possess their own regularities that are not mere images of offline social behavior; (b) similarity in the observed collective behavior pertains, to a certain extent, across diverse online communication systems

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Summary

Introduction

The principle of maximum entropy is originally introduced as a fundamental concept that relates the equilibrium state of a thermodynamical system with the number of its microstates. The concept of generalized entropy is related to the dynamics of emotions, studied in online social systems. Each individual user with its online activity contributes to building up a social network, which propagates the contents of future messages, information and emotion; often collective phenomena can be observed, e.g., bursts of emotional messages that involve many users [10,12,13,19,39,40,41,42,43]. Investigation of the dynamic trajectories of users and agents in the phase space of two emotion variables (arousal and valence), exhibits nonextensive dynamics of emotions and non-additive entropy in these systems; a detailed study is given for the dynamics of chats, both in the empirical data and in the data simulated by the agent-based model with emotional Bots

The Structure of Empirical Data of Chats and Blogs
Two Classes of Online Social Networks from the Empirical Data
Blogging by Emotional Agents
34: SAMPLING
Blogging Dynamics and Emergence of Communities
Dynamics of Chats with Emotional Bots
Fractal Time Series Analysis of Chats in the Absence of Bots
Response of Agents’ Network to the Activity of Emotional Bots
Nonextensivity of the Emotion Dynamics
Summary and Conclusions
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