Abstract
This article explores co-creative problem solving to support rapid learning of systems knowledge in the concept phase towards innovation. We introduce the term co-creative problem solving to describe the act of collective creation between systems engineers and stakeholders during problem solving. The context of this research is a mature Norwegian industry accustomed to efficiency and risk aversion, challenged by late validation of systems design due to poor utilization of systems knowledge. We have explored co-creation between systems engineers and stakeholders such as project managers, business developers, and subject-matter experts through a longitudinal in-depth industry case in the energy domain. The primary outcome is insights into how co-creative problem solving supports rapid learning of systems knowledge in the industry case. We propose a method building on the findings from the research results to support systems engineers in similar contexts facing similar challenges.
Highlights
Faculty of Technology, Natural Sciences and Maritime Sciences, University of South-Eastern Norway, Citation: Kjørstad, M.; Muller, G.; Falk, K
We view the method as the proposed method (Section 3), the context as the industry case, the purposes as the sessions, and the outcome as the goal to support rapid learning of systems knowledge guided by the success criteria (Table 2)
We explored the use of a playful warm-up exercise inspired by design thinking in Session 5
Summary
Faculty of Technology, Natural Sciences and Maritime Sciences, University of South-Eastern Norway, Citation: Kjørstad, M.; Muller, G.; Falk, K. This article explores co-creative problem solving to support rapid learning of systems knowledge in the concept phase towards innovation. We introduce the term co-creative problem solving to describe the act of collective creation between systems engineers and stakeholders during problem solving. We have explored co-creation between systems engineers and stakeholders such as project managers, business developers, and subject-matter experts through a longitudinal in-depth industry case in the energy domain. The primary outcome is insights into how co-creative problem solving supports rapid learning of systems knowledge in the industry case. Inspired by Sanders and Stappers [9], we introduce the term co-creative problem solving to describe the act of collective creativity between systems engineers and stakeholders during problem solving in the concept phase of systems development. Collective creativity in problem and solution exploration using cocreative workshops [21,22] and creative problem-solving teams [23,24] has been shown to be suitable for this purpose
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