Abstract

 
 
 The increasing growth in the development of new technology is changing the way users interact with products. Thus, designers must re-think the human-machine interfaces (HMI) for communicating information regularly. Co-creation – the process of joint creation of users and designers – is an approach to product and experience development that can substantially benefit the generation of innovative product proposals. The present paper aims to assess the feasibility of co-creation workshops for the development of proposals for interfaces of Artificial Intelligence derived products through a case study on interfaces for autonomous vehicles. For this purpose, two sessions of co-creation workshops using group brainstorming techniques were conducted with undergraduate and graduate Design students and professors, who are specialists in interaction and information design. The results showed that the interfaces proposed by the designers were communicated information in a wide range of ways, making use of existing technologies to present messages in an innovative manner, meeting autonomous vehicles’ users’ needs.
 
 
Highlights
Artificial intelligence systems have evolved and are capable of performing a wide range of activities
Due to the increasing development of new technology, such as artificial intelligence systems, the dynamics of users’ interactions with products is changing. This scenario poses the challenge to interaction designers to re-think the ways new interfaces are created, aiming to appropriately fulfill users’ needs and convey the products’ information
This paper aimed to assess the benefits of cocreation methods through a case study, which gathered students and professors of Design in two co-creation workshop sessions for the creation of proposals for interfaces for automated vehicles
Summary
Artificial intelligence systems have evolved and are capable of performing a wide range of activities. I would argue that it will even change how we perceive what it means to be human.” (INSIDER, 2016) The advancement of these systems makes it possible to develop products that may revolutionize the way users perform tasks, such as virtual assistants, robots in industries, and automated vehicles, that are already a reality and which the development is progressively evolving. Voice assistants such as Alexa can already perform over 30,000 skills, allowing users to perform tasks such as shopping or playing games through voice (STATISTA, 2018). Fully automated vehicles, which will change the way drivers relate to automobiles, are already being developed and are expected to reach the market around 2030 (FROST and SULLIVAN, 2018)
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