Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation

Abstract

In order to meet the health needs of the population, with its complexities and diversities, it is necessary to search for new instruments and methodologies capable of providing answers to rapid changes in scenarios, as recently seen in the COVID-19 Pandemic, where the actors involved (society, government, companies, Science, Technology and Innovation institutes - ST&I institutes) joined forces towards a common objective: the solution to a global health problem. In view of this challenging scenario and the search for new management solutions in health, the objective of this article was to explore the world academic literature on the themes Platform of Engagement and Co-creation, in the period from 2012 to 2022, in order to know existing models and requirements of platforms that may be applicable for Co-creation in Health, as a tool and methodology capable of promoting the development of solutions that meet the needs of the Single Health System (SUS) and the Science, Technology and Innovation System (ST&I System). The methodology applied for this study was the review of the scope of the literature, in the area of health, in six scientific databases. Nineteen articles were selected that met the inclusion criteria in the research. The research results present practical models of engagement platforms used for co-creation, reinforcing the importance of applying the tool as a formalized space for value generation, through the integration of resources and interaction between people, enabling user engagement and encouraging engagement. innovation ecosystem. Among the essential requirements for a platform for co-creation, we highlight the necessary understanding of the engagement capacity of the actors involved in the innovation ecosystem. This study represents an investigation of the literature on the topics addressed, which, in addition to its expressive results, contributes to fostering new research in order to elucidate contemporary models that favor the constitution of Engagement Platforms for Co-creation in Health.