Abstract

Cloud computing adoption enables big data applications in governance and policy. Singapore’s adoption of cloud computing is propelled by five key drivers: (1) public demand for and satisfaction with e-government services; (2) focus on whole-of-government policies and practices; (3) restructuring of technology agencies to integrate strategy and implementation; (4) building the Smart Nation Platform; (5) purpose-driven cloud applications especially in healthcare. This commentary also provides recommendations to propel big data applications in public policy and management: (a) technologically, embrace cloud analytics, and explore “fog computing”—an emerging technology that enables on-site data sense-making before transmission to the cloud; (b) promote regulatory sandboxes to experiment with policies that proactively manage novel technologies and business models that may radically change society; (c) on the collaboration front, establish unconventional partnerships to co-innovate on challenges like the skills-gap—an example is the unprecedented partnership led by the Lee Kuan Yew School of Public Policy with the government, private sector and unions.

Highlights

  • The world generates more data every two days than from the dawn of early civilization through the year 2003 combined

  • Every major study hails the potential of cloud computing and analytics

  • Singapore has been ranked highly in e-government implementation (Table 1), and in 2013, emerged tops ahead of Finland and the US. These initiatives have resonated with the citizenry, garnering positive feedback from 2011 to 2015 from both businesses and individuals, according to 2016 surveys from the Singapore Government Technology Agency (GovTech; Figure 2)

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Summary

Introduction

The world generates more data every two days than from the dawn of early civilization through the year 2003 combined. International Data Corporation (IDC) forecasted that the cloud computing market in Singapore will grow to US$1 billion by the end of 2018. Service quality is guaranteed for bandwidth and memory capacity These features give rise to three benefits: first, cloud computing provides a more palatable cost structure. It requires no upfront hardware cost compared with traditional data warehouses with high capital investments. Cloud computing is positioned as a crucial enabler in Singapore’s Smart Nation plan. The latter is part of a national effort to put Singapore at the forefront of technological innovation and implementation. Provide recommendations for countries embarking on a journey to enable big data applications in public management and policy

Public Demand for and Satisfaction with E-Government Services
Focus on Whole-of-Government Policies and Practices
Restructuring Technology Agencies to Integrate Strategy and Implementation
Building the Smart Nation Platform
Healthcare Transformation
Tele-Medicine
Cybersecurity and Cultural Considerations in Singapore’s Cloud Adoption
Recommendations for Cloud Computing Adoption in Big Data Applications
Accelerate Cloud Analytics and Explore Fog Computing
Create Regulatory Sandboxes for Policy Experimentation
Findings
Conclusion

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