Abstract

Design Thinking is a method for the practical, creative resolution of problems using the strategies used during the process of designing. It is increasingly being used in Medical enterprise to develop a solution-based approach to identify ambiguous problems and create alternative paths to the solution. We faced several challenges in the development of a clinical context generation tool and in this article, we retrospectively assess the usefulness of a Design Thinking approach had it been applied to a project related to Medical Imaging-related clinical context generation.

Highlights

  • As healthcare in the United States undergoes a shift from a volume- to value-based system and from an individual to a population-based model, there are several aspects of this transition that require a dedicated study

  • The objective is to redesign and not just restructure or re-engineer the product. This requires an empathic approach to the situation at hand, which includes understanding health statistics, economic constraints, market needs, and government policy

  • Design Thinking enables us to have an understanding of how various healthcare models such as urgent care clinics, hospitals, laboratory testing sites, or rehabilitation and skilled nursing facilities can adapt to the challenges in the environment [2]

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Summary

Introduction

As healthcare in the United States undergoes a shift from a volume- to value-based system and from an individual to a population-based model, there are several aspects of this transition that require a dedicated study. The objective is to redesign and not just restructure or re-engineer the product. This requires an empathic approach to the situation at hand, which includes understanding health statistics, economic constraints, market needs, and government policy. Design Thinking creates opportunities for organizations to thrive and provide solutions to changing requirements, for instance, value-based-payment, regulatory changes, and patient-centered care. These solutions are vast and can include improvement opportunities in mobile health solutions, interactive patient portals, and population health-centric wellness programs [3,4]

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