Client Satisfaction in Healthcare Environment in Saudi Arabia – A Qualitative Review

Abstract

Healthcare industry in Saudi Arabia has been progressing with the advancement in technology. Patients have been getting better healthcare facilities with the introduction of digital innovations. New facilities launched in the market are using digital platforms to reach the masses. The approach taken now days to handle the business has transformed for the better with the digital technology. This article would help in analyzing the client satisfaction in healthcare market in Saudi Arabia. The study would focus on the new advancements in healthcare industry using digital technology to launch new facilities in the market for better treatment of the patients. The feedback received and the pain points of the customer can be used further to develop the new facilities using digital platforms. The analysis would cover the healthcare market and the digital impact on the new facilities and client satisfaction in the healthcare environment.