Abstract

Food retailing is now on an accelerated path to a success penetration into the digital market by new ways of value creation at all stages of the consumer decision process. One of the most important imperatives in this path is the availability of quality data to feed all the process in digital transformation. However, the quality of data are not so obvious if we consider the variety of products and suppliers in the grocery market. Within this context of digital transformation of grocery industry, Midiadia is a Spanish data provider company that works on converting data from the retailers’ products into knowledge with attributes and insights from the product labels that is maintaining quality data in a dynamic market with a high dispersion of products. Currently, they manually categorize products (groceries) according to the information extracted directly (text processing) from the product labelling and packaging. This paper introduces a solution to automatically categorize the constantly changing product catalogue into a 3-level food taxonomy. Our proposal studies three different approaches: a score-based ranking method, traditional machine learning algorithms, and deep neural networks. Thus, we provide four different classifiers that support a more efficient and less error-prone maintenance of groceries catalogues, the main asset of the company. Finally, we have compared the performance of these three alternatives, concluding that traditional machine learning algorithms perform better, but closely followed by the score-based approach.

Highlights

  • IntroductionAccording to [1], digital transformation facilitates new ways of value creation at all stages of the consumer decision process: pre-purchase (need recognition, information search, consideration or evaluation of alternatives), the purchase (choice, ordering, payment), and the post-purchase (consumption, use, engagement, service requests)

  • According to [1], digital transformation facilitates new ways of value creation at all stages of the consumer decision process: pre-purchase, the purchase, and the post-purchase

  • In order to automatize the time-consuming classification process, this paper proposed a multi-label classification methodology to map inputs to a maximum of three labels from all the varieties considered (The number of varieties is a restriction of the dataset)

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Summary

Introduction

According to [1], digital transformation facilitates new ways of value creation at all stages of the consumer decision process: pre-purchase (need recognition, information search, consideration or evaluation of alternatives), the purchase (choice, ordering, payment), and the post-purchase (consumption, use, engagement, service requests). This value creation is especially relevant given the very competitive nature of the retail market to gain a larger market share. All rely to some extent on the availability of information on operations, supply chains, and consumer and shopper behaviors This information is the raw material for data analysis as a central driver towards digital transformation.

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