Abstract
In this paper, we focus on understanding the critical role of everyday citizen in planning and policy-related issues in their city enabled by the newly emerging technological platforms such as mobile-based application and internet-based participatory platforms. The interest and capability of citizens to use and benefit from such online platforms that facilitate urban planning has grown in recent times, which makes it important to study the nature of these platforms and civic engagement that is facilitated through them. We study three such platforms and provide policy recommendations to urban planners based on our analyses of the platforms.
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