Abstract
This study investigates the inter-relationship between citizen empowerment and adoption of e-governance services (ADES). Online citizen skills (OCS), online citizen awareness (OCA) and online citizen engagement (OCE) are the prerequisites of successful e-governance adoption. Therefore, it also analysed the mediating role of citizen empowerment in relation between OCS and ADES, OCA and ADES, and OCE and ADES. An e-governance adoption model is proposed based on existing literature especially technology adoption model and citizen empowerment theory. Further, it is empirically tested using field data collected from primary surveys using purposive sampling procedure. Structural equation model was used to assess the proposed research model. The results revealed that citizen empowerment determines the adoption of e-governance. By highlighting the relative importance of online skills, awareness and engagement in e-governance adoption, it identifies the pertinent issues that must be addressed before implementing e-governance system in a developing country.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
