Abstract
PurposeThe purpose of this paper is to examine different aspects of Chinese immigrants' perceptions in San Francisco.Design/methodology/approachSurvey data gathered from 198 Chinese immigrants were utilized to assess respondents' evaluations of the local police.FindingsIt was found that Chinese immigrants' satisfaction with police contact and perceptions imported from countries of origin were significantly associated with ratings of the police in the city. In addition, length of residence in the USA was inversely associated with evaluations of the police.Research limitations/implicationsThe sampling method adopted in this study, not a probability procedure, to some extent may possibly reflect the perceptions of Chinese immigrants who were in need of cultural support and services from various social and community organizations in San Francisco. It should be noted from the descriptive statistics that the average education level for this sample is comparatively lower than it is for the overall Asian population in the USA. Also, only 11 percent of the respondents were under 24 years old. It is acknowledged that this sample may under‐represent the constituency of younger people or more established immigrants who do not need as much ethnic support or various types of services.Originality/valueThere is no other empirical research that specifically examines the Chinese community's perceptions of the police in San Francisco. The findings thus provide police administration a clear strategy to improve Chinese immigrants' perceptions of the police. Training in cultural sensitivity and communication skills, as well as professional attitudes of enforcement, may improve immigrants' satisfaction with the police during the contact, which can enhance Chinese immigrants' perceptions of the police.
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More From: Policing: An International Journal of Police Strategies & Management
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