Children’s ability to engage in video chatting: expressiveness, recall and problem solving

Abstract

ABSTRACT Children now participate in audio and video calls with their parents and relatives using smartphones. We assessed if video calls help children to have more expressive conversation. We talked with 60 children aged between four and eight years on audio and video calls using smartphones in a controlled environment. We observed how they participated in the conversation and if they could recall what they heard over a call and solve a problem involving physical artifacts while receiving help on a call. Video calls were found to engage children aged four to six years 32.84% and seven and eight years 47.75% longer than audio calls. The children used bodily gestures and interrupted the person with whom they were having conversation to make a point of their own more often on video calls. The difference in the number of children who could initiate audio and video calls was insignificant. We found that 67% of the children aged four to six years could recall a story they had heard on a video call, while only 27% of them could do so for audio calls. Additionally, 20% of the children aged seven and eight years could solve a problem involving physical artifacts when receiving instructions over video calls, while none of them could do so when receiving instructions on audio calls. Video calls can contribute in child development in several ways including instilling a sense of proximity and security among children. Specialized video chatting apps may be developed for children.