Abstract

Actively involving children in their healthcare is a core value of patient-centered care. This is the first study to directly obtain children’s detailed perspectives on positive and negative aspects of outpatient physician visits in a primary care setting (e.g., checkups) and their preferred level of participation. Individual interviews were conducted with 167 children (female n = 82, male n = 85; ages 7–10, Mage = 8.07 years, SD = 0.82). Open-ended questions were used so that children’s responses were not confined to researchers’ assumptions, followed by close-ended questions to meet specific objectives. Quantitative content analysis, correlations, logistic regression, and Cochran’s Q were used to explore the data. Children were highly fearful of needle procedures (61%), blood draws (73%), pain (45%), and the unknown (21%). Children indicated that they liked receiving rewards (32%) and improving their health (16%). Children who were more fearful during physician visits wanted more preparatory information (ExpB = 1.05, Waldx2(1) = 9.11, p = 0.003, McFadden’s R22 = 0.07) and more participation during the visit (ExpB = 1.04, Waldx2(1) = 5.88, p = 0.015, McFadden’s R22 = 0.03). Our results can inform efforts to promote positive physician visit experiences for children, reduce procedural distress, and foster children’s ability to take an active role in managing their health.

Highlights

  • Children rely on outpatient visits to family physicians, pediatricians, or general practitioners ( “physician”) for regular preventative health assessments and treatment of acute illness or injury [1,2,3]

  • In Canada, these visits occur in non-hospital settings and are more frequent than hospital visits for most Canadian children [1,2,3]; despite this, most research regarding patient perspectives of pediatric medical services is specific to hospitalization, rather than visits to a physician, e.g., [4,5,6]

  • Promoting aspects of visits that children enjoy is integral to improving their physician visit experiences [5,6,13]

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Summary

Introduction

Children rely on outpatient visits to family physicians, pediatricians, or general practitioners ( “physician”) for regular preventative health assessments (e.g., wellchild visits, vaccinations) and treatment of acute illness or injury [1,2,3]. Understanding children’s perspectives on physician visits could lead to significant improvements in their healthcare; the identification of both positive and negative aspects could elucidate intervention targets. Research regarding children’s medical care typically relies on the opinions of clinicians and parents, rather than children themselves [4,5,12]. This is problematic because parents and clinicians may not accurately predict children’s evaluations, and children should be included as stakeholders in research regarding their healthcare [16,17,18,19,20,21,22]

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