Abstract
Background: Chronic workplace stress that has not been adequately managed can result in burnout. Healthcare providers; including pharmacists, may be particularly susceptible to this phenomenon, prompting the School of Pharmacy at the University of Waterloo to develop an active-learning activity to teach and reflect on healthcare provider burnout, called Check-In. Methods: Check-In was comprised of a 20 min online lecture on healthcare provider burnout, two pre-readings that highlighted burnout among physicians, and an optional one-on-one session between individual students and a faculty or staff member. A reflection guide was also shared among students and facilitators where students had to rate their current mental health on a 10-point scale and reflect on questions focusing on energy expenditure, self-care, and self-compassion within the past, present, and future. Results: Check-In was rewarding and overall positive for students and faculty. The personal connection with members from the school and the strategic timing of the activity within the curriculum notably contributed to the success of the activity. The short duration of individual sessions was the key criticism of the activity. Further research at the University of Waterloo School of Pharmacy will be explored to assess the long-term impact of Check-In on student well-being.
Highlights
Burnout is an occupational phenomenon recognized by the World Health Organization [1] and is included in the eleventh Revision of the International Classification of Diseases
Medical Association’s National Physician Health Survey found that burnout and lower self-reported resilience were more frequent among residents than physicians, and among women compared to men [5]
The purpose of this article is to share our experience of creating an active learning activity focusing on healthcare provider burnout, including its successes and limitations, in order to cultivate resilient future pharmacy professionals and inspire other pharmacy educators to adopt similar educational activities
Summary
Burnout is an occupational phenomenon recognized by the World Health Organization [1] and is included in the eleventh Revision of the International Classification of Diseases. Burnout is defined as a syndrome resulting from chronic workplace stress that has not been successfully managed [2], and is characterized by: . Chronic workplace stress that has not been adequately managed can result in burnout. Healthcare providers; including pharmacists, may be susceptible to this phenomenon, prompting the School of Pharmacy at the University of Waterloo to develop an active-learning activity to teach and reflect on healthcare provider burnout, called Check-In. Not effective at all Questions asked to self-reflect * Facilitator 45.4% (n = 15). When asked to rate their self-perceived knowledge and skills regarding Check-In’s learning objectives on a sliding scale from 0: poor to 100: excellent, students averaged 79.8 (SD = 10.2) for their understanding of healthcare provider burnout and 78.6 (SD = 17.3) on their ability to self-reflect on current wellness practice(s) and well-being following the activity. The free-text responses demonstrated that students gleaned the relevance of healthcare provider burnout through the Check-In activity and the importance of wellbeing for their future practice, with some selected responses listed below:
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
