Abstract

Chatbots have emerged as a prominent technological innovation with a profound impact on various aspects of human life, including customer service, communication, and automation. This abstract provides an overview of the evolution, functionalities, and implications of chatbots in contemporary The potential of chatbots goes beyond commercial applications. They are being used in education to provide personalized learning experiences and in mental health support, offering immediate responses to those in need. In the workplace, chatbots can streamline administrative tasks, manage appointments, and assist with onboarding processes. Their adaptability and scalability have made them a valuable asset in various industries. The continued development of chatbot technology and a thoughtful approach to their use are essential for maximizing their benefits while mitigating potential drawbacks in the rapidly changing landscape of artificial intelligence and human-computer interaction. Key Words: Chatbot, NLP ,AI, Seq2Seq architecture, RNN-based models

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