Abstract
In this article, we propose a chat system that helps users remember and resume past conversations by using tags. In computer-mediated communication such as online chat, it is often difficult in communication to continue conversations regarding issues that have been discussed in the past because they may have forgotten the contents of the issue. We focus on the nouns as the information on the topic and we develop a chat system “tag chat” that helps users remember past conversations. Our system adds tags for each chat logs based on words that were used in the chat and displays the tags when users restart the interrupted chat. As a result of two experiments with the proposed system, it revealed that by showing tags the proposed system helps users to virtually effortlessly recall the topics of past conversation.
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